XAPP AI announced today that it has achieved Amazon Web Services (AWS) Machine Learning Competency status in the new Applied Artificial Intelligence (Applied AI) category. This designation recognizes that XAPP AI has demonstrated deep experience and expertise in building or integrating machine learning (ML) solutions on AWS. XAPP AI Conversational Self Service for Contact Center Intelligence (CSS4CCI) is designed to help customers succeed quickly with intelligent AWS ML services by automating knowledge capture for turnkey solutions in less than 60 minutes, and then scale their solutions without limits via Optimal Conversation Studio (OC Studio). AI driven applications are maturing rapidly and creating new demands on enterprises. AWS is keeping pace and continuously evolving AWS Competency Programs to provide customers an ability to engage enhanced AWS Partner technology and consulting offerings.